FAQ
Here are some of the most Frequently Asked Questions that we get.
Don't forget to check our Order
Information page. Your question may already be answered there!
If you don't find the answer you are looking for, please Contact Us
Yes, all of our pumps are new 2007 models. They are the most current models available for all manufacturers. They come with the manufacturer's tamper resistant safety seal intact.
You're probably wondering how we can charge as much as 40% less
than our competition and still be in business, right? First, we
do try to run a tight ship, making sure every advertising dollar
pays for itself. We also take a no-frills approach around the office
and don't waste money on unnecessary items.
Our business philosophy is to deliver the best quality products
at the lowest possible prices for the value-conscious consumer.
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Yes! All of the breast pumps we sell are in the original sealed packaging provided by the manufacturer. We do not sell used breast
pumps and do not recommend you buy used pumps because of the potential for contamination between users.
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Yes! All of the items on our site are available and in stock unless noted.
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Great question... and one that we get all the time. Both are high
quality pumps and they are the two best selling breast pump brands
on the market today. The answer is... it depends what you are looking
for. We've put up a comparison
chart here that may help you.
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First, explore our online catalog and get a feel for the features
of all of the pumps available. Then take a look at our Advice
& Articles section for more advice. Lastly, we offer a free
consultation. To schedule your free consultation click
here.
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Orders are processed in 1-2 business days. For more detailed information,
visit our Shipping Information page. Time in transit can vary between 1-6 business days, depending on your location.
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Yes, we offer 2-Day and 3-Day shipping options. 2-Day shipping is
available in the Continental US for $29.95 and 3-Day shipping is
$19.95. For more complete information, visit the Shipping
section of our Order Information
page.
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Login to your My Account section of
our site. You can find the link in the upper right portion of this
site or click the above link. You can view all of your orders from
that area as well as manage your customer information we have on
file (ie. address, email, etc.) Click on open orders to view the
tracking status of your order.
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Our shopping cart automatically generates an email confirmation
when you place your order. If you did not receive this email, it
was most likely eaten by SPAM filters (either by your internet provider
or your email program). Please add the following address to your
whitelist or mark us as an approved sender: sales@breast-pumps.org
We also have frequent order confirmations returned due to mis-typing, so please take care when you enter your email to type it accurately.
To check immediately if your order was registered, please log in
to the My Account area of the site.
The link is in the upper right corner of the website or simply click
the above link. Log in using the email address and password you
chose during checkout. (Use the retrieve lost passwork link if you
forgot your password.) Once you log in, you can view the status
of any open orders.
If this doesn't resolve your order issue, please Contact Us or call our shipping department at 888-663-2789 Ext. 4.
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Yes, we offer a 60-day "Worry Free" return policy on all
items (with the exception of bras). For a more complete explanation
of our return policy please Click
Here.
No, in order to keep costs down (and your prices!) we do not have a printed catalog. All of the products we offer are right here on our website.
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